Question 1

What is Litrepstar?

Accepted Answer

Litrepstar is a product discovery and comparison platform for Chinese marketplaces like Weidian, Taobao, and 1688. We organize listings, product details, prices, and available QC or buyer reference photos so you can review items before choosing a purchasing agent.

Question 2

How do I create an account?

Accepted Answer

Click the "Sign Up" button in the top right corner. You can register with your email address. After registration, you can save favorites and track your browsing history.

Question 3

What is a purchasing agent?

Accepted Answer

A purchasing agent (daigou) is a service that buys products from Chinese marketplaces on your behalf and ships them internationally. Popular agents include Litbuy, Kakobuy, MuleBuy, and USFANS.

Question 4

Is Litrepstar free to use?

Accepted Answer

Yes. Litrepstar is free to browse. Some outbound links may be affiliate or partner links, which means we may earn a commission if you continue to a third-party platform and complete a purchase there, at no extra cost to you.

Question 5

How do I find products?

Accepted Answer

You can browse by category or brand, use the search bar with keywords, or try our visual search feature to find products by uploading an image.

Question 6

What are QC photos?

Accepted Answer

QC (Quality Check) photos are reference photos from buyers, warehouses, or related product records when available. They can help you judge details before ordering, but they do not guarantee that your item will look exactly the same.

Question 7

How accurate are the prices?

Accepted Answer

Prices are reference values converted from Chinese Yuan (CNY) to your selected currency when possible. Final prices, domestic shipping fees, SKU availability, and exchange rates should be confirmed on the source listing or purchasing agent platform.

Question 8

Can I compare products from different sellers?

Accepted Answer

Yes. Product pages may show source context, SKU options, sizes, colors, prices, and reference images when those details are available, so you can compare before leaving for checkout.

Question 9

Which agents do you support?

Accepted Answer

We may show outbound options for multiple purchasing platforms such as Litbuy, Kakobuy, MuleBuy, USFANS, iTaoBuy, and others when links are available. Those platforms are independent third parties and handle their own checkout, orders, and support.

Question 10

How do I place an order?

Accepted Answer

Find a product you want to review, open the available buy or source option, then complete checkout on the purchasing agent or marketplace site. Litrepstar does not process the order or payment.

Question 11

Do you handle payments or shipping?

Accepted Answer

No. Litrepstar is a product discovery platform only. All payments, shipping, and customer service are handled by the purchasing agent you choose.

Question 12

What if an item is out of stock?

Accepted Answer

Stock availability is managed by the original seller and confirmed by the purchasing agent during order handling. If an item is unavailable, the agent or seller is responsible for the next steps under that platform's policy.

Question 13

How do I save my favorite products?

Accepted Answer

Click the heart icon on any product to add it to your favorites. You need to be logged in to use this feature.

Question 14

Can I change the display currency?

Accepted Answer

Yes! Use the currency selector in the header to switch between supported currencies. Prices will be automatically converted.

Question 15

How do I change the language?

Accepted Answer

Use the language selector in the header to switch between English, Chinese, French, German, Spanish, Italian, Portuguese, and Arabic.

Question 16

How can I contact support?

Accepted Answer

You can reach us at a1446514197@gmail.com for site issues, product listing feedback, privacy requests, or general questions about using Litrepstar. For order status, payment, parcels, or refunds, contact the purchasing agent or seller handling the transaction.

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